Calii
Takes more than just i
Leaving us?
There are two ways to delete your account. This permanently deletes not only the account but all of your data associated with it.
In app
- Open Calii and sign in.
- Go to Settings.
- Choose Delete account.
- Confirm with your password.
Deletion is immediate and cannot be undone.
By email
If you have uninstalled the app, forgotten your password, or for whatever reason can no longer access the in-app settings, just send us an email with the one used to create your account and we will delete it for you.
[email protected]Note: Please send the request from the email address registered to the account so we can confirm it is yours. We may reply asking you to confirm before we act. Requests are handled within 30 days.
What is deleted
Deleting your account is permanent and removes all of your data. Nothing is kept:
- Your account and email address
- Your password
- Every workout, exercise entry and set you have logged
- Your workout templates
- Your skill progress, goals and unlocked milestones
- Your activity feed and any kudos given or received
- Everyone you follow, and everyone following you
- Any feedback you have sent us
- All active sign-in sessions
What is kept
When you delete your account, your account and associated data is deleted from our active systems. Copies of your data may temporarily remain in encrypted database backups as part of our hosting provider's continuous point-in-time recovery (PITR) system. These backups are retained for up to 3 days and are used only to restore service in event of a failure.